LB's Boutique
Terms of Use
LB’s Boutique Policies
and Information
WELCOME to LB’s
Boutique, The Official Laura Branigan Online Store, offered
through LauraBraniganOnline.com, The Official Laura Branigan
Website.
We hope you will enjoy your specialized online shopping experience.
Please take your time to browse, choose your favorite items,
and we will do the rest, as we are happy to serve you.
CONTACT US
For all questions,
concerns, or other inquiries regarding merchandise, please
email us at store@laurabraniganonline.com. We
will do our very best to meet your needs.
SAFE SHOPPING GUARANTEE
LauraBraniganOnline.com offers a secure
online shopping environment. In order to ensure safety, all data exchanged
is protected by the Secure Socket Layer (SSL) encryption protocol,
the most widely accepted Internet encryption standard.
When you make an
online purchase from LB’s Boutique, your
personal information is kept secure.
PRIVACY
LauraBraniganOnline.com is committed to protecting your privacy.
The information we collect about you (email address, etc.) remains
strictly confidential and is only used to process your order and personalize
your shopping experience. We are not in the business of selling or
sharing any personal information from our customers. Please read our
complete Privacy Policy.
PRICES AND SHIPPING
Pricing on the site is in US dollars. Applicable
Sales Tax will be applied to orders placed by residents of
the state of Pennsylvania. Feel free to use Yahoo's
free currency converter tool to convert your local currency to US dollars.
LauraBraniganOnline.com currently ships
to North America and most countries around the world. Our shipping
rates are based on order weight and whether your order is
being shipped domestically via USPS Priority Mail, or internationally
via USPS Global Priority Mail, Global Express Mail, or Airmail
Parcel Post.
INTERNATIONAL SHIPMENTS
Please note that customers are responsible
for paying all customs and import duties. LauraBraniganOnline.com
cannot determine in advance what these fees will be. The delivery
of your order could be delayed due to customs processing.
If your order does not arrive in a reasonable amount of time,
you should check with your local customs office to see if
they are holding the package for payment of fees. Also, some
customs offices will send a separate invoice for your customs
fees that could arrive several weeks after you receive your shipment. Please
be familiar with the customs charges in your country before
you order.
Due to International
shipping law/practices, we are unable to declare merchandise as “Gift” on
customs forms.
ORDER PROCESSING
In-stock orders are processed and shipped within 2 business days.
In order for our customers to receive their orders in the fastest
time possible, we process orders as soon as they are received. We
are unable to cancel, change, combine shipping, or add items to an
order once it has been processed.
If you place an order for music material on a "pre-order"
basis along with other products, be advised that your total
order will ship when the music material arrives in stock.
IMPORTANT NOTE:
Since LB’s
Boutique is operated in-house, during times when we are out
of town, it may take a week or more to process your order.
Please be assured we will alert you when that is the case,
and once we return, your order will be processed and shipped
within 2 business days.
ESTIMATED DELIVERY TIMES
Domestic shipping
via USPS Priority Mail – expect within 2-4
days.
International shipping via USPS
Global Express Mail – expect within 3-5 days.
International shipping via USPS
Global Priority Mail – expect
within 4-6 days.
International shipping via Airmail Parcel Post - expect within
7-10 days.
METHODS OF PAYMENT
Credit Cards
LB’s Boutique
accepts Visa and MasterCard for both domestic and International
purchases.
LB's Boutique also accepts PayPal for both domestic and
International purchases.
Money Orders
Money orders are the sole "pay by mail" option as an "offline
purchase". Please understand that "offline" puchases are
calculated as immediate purchases. To pay by money order, please
go through the order steps online and select “Pay By Mail (Printable
Order Form)”. Print
out the page that has the total cost including shipping and
any applicable tax, and mail it with the money order to:
LB’s Boutique
c/o LauraBraniganOnline.com
PO Box 155
Greensburg, PA 15601-0155
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Please make money orders payable
to “Other Half Entertainment.” Please note that
money orders must be in US DOLLARS ONLY.
Payment is due within ten (10) days of placing
order, or order will be cancelled.
Upon receipt of payment, your order will be processed and shipped
within 2 business days.
RETURNS AND EXCHANGES
LauraBraniganOnline.com is committed
to providing high-quality, prompt, and efficient service. If
you have ordered tangible products, your order has been carefully
inspected and packed, and we hope you are pleased with the items you
selected.
Please notify LauraBraniganOnline.com
of any mis-shipments, shortages, or defective merchandise
within 7 days of receipt of your order. You may contact us
via email at store@laurabraniganonline.com. Please
write RETURNS in the subject line of the email.
No refunds. Credits and exchanges
only.
Merchandise may be exchanged as long
as it has not been washed, worn, or damaged. Also, we will not
accept the return of any compact discs, videotapes, or DVDs
unless they are defective. In these cases, the audio/visual
items will be replaced only with the same title.
All sales are final on discounted and
clearance items, and as such, are exempt from the return
policy.
At any time, LB's Boutique may feature
items at a reduced price. If you order such an item previous
to its being featured on sale or at a reduced price, or after
the period of time the item was featured on sale or at a
reduced price, you will not be given that sale or reduced
price. The sale or reduced price is only
honored when the item is ordered within the time it is
featured on sale or the price reduced.
LauraBraniganOnline.com is not responsible for postage charges incurred
by exchanging merchandise unless it is due to an error we have made
or a manufacturer defect. To receive a refund for your cost to return
a damaged/defective item, you must include a valid receipt from the
shipping agency.
To take advantage of the return policy, you must return items within
3 weeks of receipt of your order. No returns will be accepted after
3 weeks.
If there is a problem
with your order, please contact us at store@laurabraniganonline.com.
PACKING AND SENDING YOUR RETURN
Click below to obtain a shipping label
and returns form.
(Adobe Acrobat required, click on the image
below to download)
Click here for a Shipping Form
Pack items securely in box along with the invoice and returns form.
Affix the shipping label to the outside of the box.
Send the package via your most suitable mail carrier to:
LauraBraniganOnline.com
Boutique Returns Center
PO Box 155
Greensburg, PA 15601-0155
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Please note that we will not accept responsibility for packages
sent to us that are lost.
OUR TERMS AND CONDITIONS OF SALE
Product prices, shipping/delivery costs, types of shipping methods,
and terms and conditions of sale are subject to change without advance
notice.
OTHER POLICY INFORMATION
LauraBraniganOnline.com reserves the
right to refuse service to anyone for any reason at its own
discretion. LauraBraniganOnline.com reserves the right to limit
the quantities of purchased merchandise at any time.
LB's Boutique Privacy Policy
LauraBraniganOnline.com recognizes that your credit card information,
email address, and all other information you provide is strictly confidential.
We will take every reasonable precaution to ensure that all of your
personal information remains confidential. Your email address and
other information will not be sold to or shared with any outside group.
Access to your credit card information will be tightly controlled
and will only be used for the processing of your order.
As with most sites, we collect general information on visits to
our pages. This information is used only for statistical purposes.
None of this information is linked back to you as an individual.
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